Insurance & Fees

Do you accept insurance?

Due to our desire to make sure you maintain maximum privacy and wanting to provide you with the highest level of care possible without constraints from managed care, we are out-of-network providers. This means we do not accept reimbursement directly from insurance.
However, the good news is that your health insurance may reimburse you for a portion of the fee. PPO insurances typically reimburse around 50%. Unfortunately, HMO, Medi-Cal, and Medicare insurances do not reimburse as they require that you see someone on their panel. We encourage you to find out more regarding your eligibility for out-of-network benefits. We will provide you with the necessary paperwork to submit to your plan for reimbursement.

How do I find out more information about out of network reimbursement?

Call the customer service phone number on the back of your insurance card so you can ask questions about your coverage and make an informed decision. Here are some helpful questions to ask the representative:
  1. Do I have out-of-network mental health benefits? What percentage will I be reimbursed?
  2. What is my out-of-network deductible? Does that include medical? Have I met it?
  3. Is any pre-approval required under any circumstances before obtaining out-of-network mental health services to be reimbursed?
  4. Do you cover procedural codes 90834 and 90847? (90834 for individual psychotherapy of 45-50 minutes; 90847 for family therapy) 90846 is the code used for a session when the client isn’t present including parent sessions. You can verify if your insurance will provide some reimbursement for this code as many insurances do not. Intake sessions are typically reimbursed.
  5. What is the maximum allowed amount for procedural codes 90834, 90847, 90846, or testing 96101? Understanding the maximum dollar amount that they cover will help you understand the reimbursement amount you will receive.
What are your fees?
The session fees depend upon the clinician you and your family choose to see for treatment. Please contact us directly to ask about our individual fees.
What form of payment do you accept?
We accept all major forms of payment including cash, major credit cards, and checks.
What is your cancelation policy?
Please provide us with 24-hour cancelation prior to your appointment. It is difficult when cancellations are made with less than 24-hour notice as we hold a specific time slot for you. If you are unable to provide us with 24-hour notice than the full session fee will be charged for your appointment. For your convenience, we offer email and/or text message appointment reminders 24 hours prior to your appointment.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.